Frequently Asked Questions

1. What is Nova Gym Box?
Nova Gym Box is your all-in-one, at-home fitness solution. It’s a single purchase—no subscription—and includes premium workout equipment, a personalized workout plan, and an AI-powered WhatsApp chatbot for ongoing support and motivation.

 

2. What equipment is included?
Your Nova Gym Box comes with a 12.5kg hex dumbbell, 8kg kettlebell, 6kg medicine ball, jump rope, resistance bands (set of three), yoga mat, foam roller, yoga ball, stretch strap, core sliders, and a workout plan tailored to your goals.

 

3. How do you create my personalized workout plan?
Once you order, you’ll complete a brief questionnaire covering fitness level, goals (weight loss, muscle gain, etc.), past injuries, and schedule. We use this info to develop workouts that fit your lifestyle—whether you’re a seasoned athlete or just starting out.

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4. What do you ask for the nutrition blueprint?
For the diet plan, we’ll ask about dietary preferences (keto, plant-based, etc.), allergies, cooking habits, budget, and daily routine. We combine that with details from your fitness questionnaire—like weight and activity level—to determine the best calorie and macronutrient strategy.

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5. How does AI-powered WhatsApp support help me?
You can message our chatbot anytime with questions on exercise form, meal ideas, or motivation. Think of it as having a personal trainer and nutrition coach just a text away, 24/7.

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6. Is Nova Gym Box suitable for beginners and small spaces?
Yes. Each program is customized to your fitness level, and our equipment is compact enough for most living areas. We’ll guide you on safe progression so you keep challenging yourself without feeling overwhelmed.

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7. Where do you ship, and how long does it take?
Check our Shipping & Returns Policy.

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8. What if my box arrives damaged or something is missing?
If you have any issues with your delivery—like damaged equipment or missing items—contact us at sales@novagymbox.com.  We’ll work quickly to make it right.

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9. How do I place an order?
Simply visit novagymbox.com, add the Nova Gym Box to your cart, and proceed to checkout. 

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10. How do I get more help or have additional questions?
Our support team is here for you. Feel free to reach out via email at sales@novagymbox.com, or check our website for more resources. We’re committed to making sure you have everything you need to crush your fitness goals.